One of our knowledgeable team members will come to your house and start to  go over ideas and layouts with you. We will take measurements and provide  you with our AP Brochure and paver catalog. It is important that you take this  time to ask the estimator any important questions or topics you were unsure  of while reviewing our customer playbook. When the consultation is complete,  we will go back to our office and start to work on your estimate. 

One thing we pride ourselves on is getting you a paver installation estimate in 24 hours or less. We do this because we know people, including ourselves, do not like waiting days or sometimes weeks for an estimate. We break down each part of the project to give you an “a la carte” feel and not pressure you into doing everything all at once. This will allow you to understand the project and allow you to budget and or save up for a future date.

After you fully read through the estimate and understand everything that was  quoted and you are ready to move forward with the project you can call or  email us to give the okay. At this point we are so excited to work together. This is when the fun starts! 

At this point you will be placed on our job board. This means your installation date is pending. At this time we will let you know approximately how far out we are on the schedule. We do this because we can not give out actual dates. We face a lot of obstacles in the day to day operations. For example bad weather is a key component in how our schedule is affected. 

Prior to starting your project. At this point we will send you over the contract through email or in person. Please make sure you review and understand all  of the notations that you are initialing and signing. After everything is signed a deposit will be collected. One of our managers will collect the deposit from you, in the amount stated on the contract. They can sign off for  you that it was collected. We accept two forms of payment cash and check. Fees may apply if necessary. 

Now that we are getting closer to the start date, we will contact you 1-2 days  prior to starting your project The day we start your project the team will show up and go over the details with you. If you cannot be present and there is any uncertainty, we will be sure  to be in constant communication with you. This will ensure we are all on the  same page. The only thing we will need access to is water and electricity (hose spigot and outlets). 

Our typical day starts at 8 AM and ends around 5 PM. There are times we will  arrive earlier depending on the distance from our office and times we will leave  your house later depending on the job process. The crew will take lunch mid  day. At the end of the day the crew will clean up and organize the property  before heading out. Each crew we have only does one project at a time so rest  assured, once we start your project we will be there until we finish it. 

Throughout the job, one of our managers will be checking in with the crew to  make sure all is going well. Each crew is appointed a crew leader to run the rest  of the team (foreman). Any communication you have is best to go through  management or the office so we can guarantee your questions or concerns get  communicated to the right people. 

It is super important during your project installation that if you have any questions, please ask. The best time to ask is during the installation process, as it’s the easiest way to make adjustments if needed. When the job is complete and your property is cleaned up, we like to do a final walkthrough of the project and ensure everything is up to your expectations. We are here to help you and make sure your experience is great. If you are happy with the project, this is where we collect the final payment. Contact us for a paver installation estimate.